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7*24 hours vending machine service support

In the fast-growing retail equipment industry, IMT integrates R&D, design, manufacturing, and marketing and is committed to providing excellent services to meet the market's growing demand for retail equipment solutions.

Experience the seamless innovation of our solutions through our professional team and advanced technology. We are committed to providing customers with efficient, safe, and technological retail equipment solutions.

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Service advantages

Professional & Highly Efficient

IMT provides a full range of vending machine customized services. With a professional technical team and a complete after-sales system, we ensure that every customer can enjoy extremely fast response, precise solutions, and long-term, worry-free product support.

Brand advantages

We are an experienced retail equipment company based on an excellent brand. In the market, we are known for innovation, quality and reputation, providing customers with reliable equipment.

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Professional consulting team

We have a highly professional team that can provide customers with comprehensive and in-depth consulting services on retail equipment.

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Personalized solutions

By deeply understanding customer needs, we provide personalized solutions to ensure that the selected equipment meets the customer's unique business requirements.

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Instant response

Provide multi-channel instant communication, including online chat, telephone consultation, email, etc., to meet customers' timely needs in the equipment selection process.

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24-hour technical support

Provide technical support around the clock to ensure that customers can get professional help at any time during the use of the equipment.

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Global Coverage

With a global service network covering more than 100 countries, we provide excellent service to a wide range of international customers.

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After-sales Service

Customized after-sales service

At our vending machine equipment service center, we prioritize customer satisfaction. Our after-sales service ensures a continuous experience of your products.

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Fast Problem Solving

Establish an efficient after-sales service team to respond to customer issues quickly and provide quick solutions with minimal impact on business operations.

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Warranty and Maintenance Plans

Provide flexible warranty and maintenance plans to ensure long-term, stable operation of equipment and maximize service life.

1. Compressor Maintenance

We will provide compressor maintenance recommendation services to check whether the compressor is working properly to ensure the stability of the machine storage temperature. We use the most advanced equipment and technology to solve any problems and optimize the control and stability of your equipment.

2. Motor Maintenance

We will provide motor maintenance recommendation services, including comprehensive inspections and repairs to ensure that your equipment motor is kept in optimal operating condition. From daily maintenance tasks such as cleaning and lubrication to more complex repairs, we have the expertise to ensure that your motor provides optimal performance and reliability.

3. Software Update

To ensure that your equipment is equipped with the latest features and optimizations, we provide a comprehensive software update service. Our technicians will update your device software to the latest version, resolve any bugs or performance issues, and ensure compatibility with new technologies and enhancements.

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7*24 hours technical support

IMT provides a 24/7 after-sales and repair service guarantee. If you have any problems with the machine you purchased, you can always ask us for technical and service support. We will try our best to reduce the difficulty of communication, shorten the docking time, and provide professional services to quickly solve your problems. Please contact us now to learn more about how we can support you in the retail equipment industry.

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Our Cases

Case Studies

Explore our successful cases and learn how to achieve business upgrades and improve efficiency through innovative vending machine solutions.

Beijing Simba Family Sports Center home bowling sports center

Super party

Guangzhou Panyu Wanda Link Party New Bowling Equipment Alley

Contact IMT

Start your smart retail business

If you would like to learn more about the vending machine's customized options of hardware and software or have any specific requirements, please feel free to contact us.

IMT will wholeheartedly provide you with personalized solutions to help your business development.

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Content

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IMT, one of China's leading manufacturers of retail equipment.

IMT is a government-supported, high-tech, and specialized innovative enterprise that integrates system R&D, production, sales, and after-sales service.

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